{"businessUnit":{"stars":4.5,"trustScore":4.7,"displayName":"Text-Em-All","numberOfReviews":{"total":1191,"oneStar":22,"twoStars":9,"threeStars":27,"fourStars":110,"fiveStars":1023},"websiteUrl":"https://www.text-em-all.com","identifyingName":"text-em-all.com","countryCode":"US"},"businessEntity":{"stars":4.5,"trustScore":4.7,"displayName":"Text-Em-All","numberOfReviews":{"total":1191,"oneStar":22,"twoStars":9,"threeStars":27,"fourStars":110,"fiveStars":1023},"websiteUrl":"https://www.text-em-all.com","identifyingName":"text-em-all.com","countryCode":"US"},"reviews":[{"stars":5,"createdAt":"2026-09-09T21:19:39Z","experiencedAt":"2026-09-07T00:00:00Z","title":"Fantastic tool to use","text":"We have been using Text-Em-All for over 10 years and we love it. It is quick and easy to set up a call to go out to our patients. Text-Em-All even filters out any duplicates. We get a quick report once the call is completed. The best part is that the service is affordable. As a small practice, we can use every break we can get. ","reviewUrl":"https://www.trustpilot.com/reviews/6aa1b14ae609dcdf78e4bf0d","language":"en","verification":{"createdAt":"2026-09-09T21:19:39Z","isVerified":false,"reviewSource":"BasicLink","verificationSource":"invitation","verificationLevel":"invited"},"consumer":{"displayName":"Jen"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-08-03T18:58:26Z","experiencedAt":"2026-07-20T00:00:00Z","title":"Lee's Review","text":"Easy to use and good feedback.","reviewUrl":"https://www.trustpilot.com/reviews/6a70c8b2c1a985115524bacc","language":"en","verification":{"createdAt":"2026-08-03T18:58:26Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Lee"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-31T20:35:22Z","experiencedAt":"2026-07-24T00:00:00Z","title":"Very impressive interface","text":"Very impressive interface. Easy to use and works every time.","reviewUrl":"https://www.trustpilot.com/reviews/6a6ceaea0807e1e91740277e","language":"en","verification":{"createdAt":"2026-07-31T20:35:22Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Robby"},"isReviewSnippet":false},{"stars":4,"createdAt":"2026-07-30T20:52:08Z","experiencedAt":"2026-07-23T00:00:00Z","title":"Good Platform. Bad Pricing Transparency.","text":"Overall, I am happy with how easy the platform is to use. However, the pricing structure and included features were not clearly communicated during the purchasing process. I was unaware that messages would be limited to 320 characters and that additional charges would apply for longer texts on a per-recipient basis. We selected this platform expecting unlimited texting without variable costs, so having to fit all communications within a 320-character limit has created unexpected challenges.","reviewUrl":"https://www.trustpilot.com/reviews/6a6b9d5830e236a3942e6361","language":"en","verification":{"createdAt":"2026-07-30T20:52:08Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Madison"},"companyReply":{"createdAt":"2026-08-03T18:54:47Z","text":"Thank you for taking the time to share your feedback! We're glad to hear that you find the platform easy to use, and we appreciate your honest input on the pricing experience.\n\nWe're sorry to hear that the character limits and associated costs for longer messages weren't clearly communicated during the purchasing process. That's not the experience we want for our customers, and your feedback is valuable in helping us improve how we present our pricing and plan details upfront.\n\nThank you again for your feedback!"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-28T19:29:07Z","experiencedAt":"2026-07-21T00:00:00Z","title":"I have used text em all for years to…","text":"I have used text em all for years to communicate with our company's employees.  I love how I can send an attachement as well as a phone recording. ","reviewUrl":"https://www.trustpilot.com/reviews/6a68e6e33a6baf6ae549cf26","language":"en","verification":{"createdAt":"2026-07-28T19:29:07Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"AKW"},"companyReply":{"createdAt":"2026-08-03T18:55:18Z","text":"Thank you so much for being a loyal Text-Em-All user for so many years! We're thrilled to hear that features like attachments and phone recordings have been valuable for communicating with your employees. It's great to know our platform is helping you stay connected with your team. If you ever need anything or have suggestions for how we can make your experience even better, don't hesitate to reach out!"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-27T17:20:59Z","experiencedAt":"2026-07-27T00:00:00Z","title":"Text em all provides an efficient way…","text":"Text em all provides an efficient way to send out messages to all employees.  Unfortunately our internet went out today and I could not access text em all.  I must remember to have your phone instructions available.","reviewUrl":"https://www.trustpilot.com/reviews/6a67775b64570e62ab0469d3","language":"en","verification":{"createdAt":"2026-07-27T17:20:59Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Sheri"},"companyReply":{"createdAt":"2026-08-03T18:59:20Z","text":"Thank you so much for the 5-star review! We're glad Text-Em-All has been an efficient way to reach your employees.\n\nGreat thinking on keeping our phone instructions handy as a backup. Here are the support articles for your reference:\n\nhttps://support.text-em-all.com/article/377-launching-a-text-broadcast-by-phone\nhttps://support.text-em-all.com/article/410-launching-a-voice-broadcast-by-phone\n\nIf you need help, please don't hesitate to reach out to our support team. We're happy to make sure you're all set for next time. Thank you for being a valued customer!"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-27T16:39:09Z","experiencedAt":"2026-07-16T00:00:00Z","title":"The ease of getting out messages to the…","text":"The ease of getting out messages to the whole church, surely makes things easier for me, the admin asst.  Thanks!","reviewUrl":"https://www.trustpilot.com/reviews/6a676d8db94dbc2528f7ad8f","language":"en","verification":{"createdAt":"2026-07-27T16:39:09Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"rachel"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-23T21:31:07Z","experiencedAt":"2026-07-16T00:00:00Z","title":"Text-Em-All is a wonderful service","text":"Text-Em-All is a wonderful service!  Everything was great.","reviewUrl":"https://www.trustpilot.com/reviews/6a626bfb1979246eff85fe9c","language":"en","verification":{"createdAt":"2026-07-23T21:31:07Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Stephanie"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-23T17:17:27Z","experiencedAt":"2026-07-23T00:00:00Z","title":"So easy to send my very first message…","text":"So easy to send my very first message for free!! I love all the information provided up front. Made me feel confident this service is worth paying for.","reviewUrl":"https://www.trustpilot.com/reviews/6a623087f245f2f7956c5fe2","language":"en","verification":{"createdAt":"2026-07-23T17:17:27Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"School Admin"},"companyReply":{"createdAt":"2026-08-03T19:00:06Z","text":"Thank you so much for sharing your experience! We're happy to hear that sending your very first message was so easy. Providing clear, upfront information is really important to us, so it means a lot to know that it helped you feel confident about our service. We're here to help whenever you need us — welcome to Text-Em-All!"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-22T21:22:27Z","experiencedAt":"2026-07-15T00:00:00Z","title":"Very simple compared to competitors.","text":"Very simple compared to competitors.  ","reviewUrl":"https://www.trustpilot.com/reviews/6a611873cbcaac522c5344a9","language":"en","verification":{"createdAt":"2026-07-22T21:22:27Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Allen"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-21T00:42:12Z","experiencedAt":"2026-07-20T00:00:00Z","title":"A great tool for large groups","text":"The experience is great as the site reaches many people while making one phone call to them.  directions are easy to follow, but the best part is the number of peopoe that can be reached with one phone call.","reviewUrl":"https://www.trustpilot.com/reviews/6a5ea4448092a3fff0ee378c","language":"en","verification":{"createdAt":"2026-07-21T00:42:12Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Ed Short"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-19T19:48:54Z","experiencedAt":"2026-07-03T00:00:00Z","title":"Great Onboarding ","text":"The onboarding and communiation was great. My friend who is Pastor is a happy customer of Text-Em- All. My friend suggested I give you a try.\n\nAs a busy Pastor, This has simplified my interaction with my  congregation and vistors. I have recieved positive feedback from the weekly message we send. \n\n Thanks","reviewUrl":"https://www.trustpilot.com/reviews/6a5d0e0628d0fb6001e2da2b","language":"en","verification":{"createdAt":"2026-07-19T19:48:54Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Devin"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-17T21:32:18Z","experiencedAt":"2026-07-10T00:00:00Z","title":"Easy to use","text":"Easy to use. Private. Good service.","reviewUrl":"https://www.trustpilot.com/reviews/6a5a8342e3acf6429c1d6c76","language":"en","verification":{"createdAt":"2026-07-17T21:32:18Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Gerald"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-17T16:04:34Z","experiencedAt":"2026-07-10T00:00:00Z","title":"So helpful for our small business! ","text":"We use Text-Em-All for broadcast messages to our staff in the event of a closure or other event.  We've also set up a process for them to text in when they call out from work which gets routed to appropriate manager.  Works great! ","reviewUrl":"https://www.trustpilot.com/reviews/6a5a3672cd139a463e71e106","language":"en","verification":{"createdAt":"2026-07-17T16:04:34Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Michelle Crosby"},"isReviewSnippet":false},{"stars":5,"createdAt":"2026-07-17T02:02:09Z","experiencedAt":"2026-07-15T00:00:00Z","title":"The text to speech is excellent","text":"The text to speech is excellent. No garbled messages.  No need to use a phone.","reviewUrl":"https://www.trustpilot.com/reviews/6a5971018fdfcbef87832b7b","language":"en","verification":{"createdAt":"2026-07-17T02:02:09Z","isVerified":true,"reviewSource":"InvitationScript","verificationSource":"invitation","verificationLevel":"verified"},"consumer":{"displayName":"Westchester"},"isReviewSnippet":false}],"links":{"profileUrl":"https://www.trustpilot.com/review/text-em-all.com","evaluateUrl":"https://www.trustpilot.com/evaluate/text-em-all.com","evaluateEmbedUrl":"https://www.trustpilot.com/evaluate/embed/text-em-all.com"},"starsString":"Excellent","translations":{"reviews":{"singular":"review","plural":"reviews","collectedVia":"Collected via [source]","verifiedVia":"Verified, collected via [source]","reviewBy":"Review by [name]","serviceReviewTypeLabels":{"verifiedReview":{"label":"Verified","infoTitle":"Verified review","info":"[LINK-BEGIN]Learn more[LINK-END] about review types"},"invitedReview":{"label":"Invited","infoTitle":"Invited review","infoTrustpilot":"Reviews for Trustpilot that are labeled [BOLD-BEGIN]Invited[BOLD-END] were written via a link leading directly to our review form.","info":"[LINK-BEGIN]Learn more[LINK-END] about review types"},"redirectedReview":{"label":"Redirected","infoTitle":"Redirected review","info":"[LINK-BEGIN]Learn more[LINK-END] about review types"}},"learnMoreLink":"Click to learn more about review types"},"reviewFilters":{"byStars1":"Showing our [star1] star reviews","byStars2":"Showing our [star1] & [star2] star reviews","byStars3":"Showing our [star1], [star2] & [star3] star reviews","byStars4":"Showing our [star1], [star2], [star3] & [star4] star reviews","byLatest":"Showing our latest reviews","byFavoriteOrTag":"Showing our favorite reviews"},"starRating":"[ratingStars] out of [totalStars] star rating on Trustpilot","starReview":"[reviewStars] star review","monthNames":{"january":"January","february":"February","march":"March","april":"April","may":"May","june":"June","july":"July","august":"August","september":"September","october":"October","november":"November","december":"December"},"timeAgo":{"days":{"singular":"[count] day ago","plural":"[count] days ago"},"hours":{"singular":"[count] hour ago","plural":"[count] hours ago"},"minutes":{"singular":"[count] minute ago","plural":"[count] minutes ago"},"seconds":{"singular":"[count] second ago","plural":"[count] seconds ago"}},"trustpilotCustomWidget":"Trustpilot Custom Widget","trustpilotReviewLink":"Click to view the full review on Trustpilot","carouselScrollLeft":"Carousel scroll left","carouselScrollRight":"Carousel scroll right","reviewDisclaimer":{"body":"Trustpilot checks reviews","description":"Click to learn more"},"reviewByLabel":"Review by","monthNamesShort":{"january":"Jan","february":"Feb","march":"Mar","april":"Apr","may":"May","june":"Jun","july":"Jul","august":"Aug","september":"Sep","october":"Oct","november":"Nov","december":"Dec"},"dateOfExperience":"Experience on [date]","basedon":"Based on <strong class='bold-underline'>[NOREVIEWS] reviews</strong>","firstreviewer":"Be the first to review us on","noreviews":"No reviews yet","previous":"Previous","next":"Next","allyReviewDescription":"Trustpilot reviews. Rated [STARSTRING]. [RATING] out of 5. Based on [NOREVIEWS] reviews on Trustpilot. Click to view Trustpilot profile."},"settings":{"customStylesAllowed":true,"syndicationEnabled":false}}